Settings

Settings give you the flexibility you need, whether it is in terms of look and feel, integration, or automation.


Hierarchy of settings

Level

Name

0

Default

1

Tenant

2

Project

3

Inbox

To allow for maximum reuse of settings, while enabling fine-grained control over settings, we use a hierarchy of levels at which settings can be defined.

If they are not defined on a given level, the settings are inherited from the level below.


Retrieving and defining settings

Settings can be viewed and defined within the portal (depending on your permissions). As with all elements of the portal, you can also access the underlying APIs directly.